Shipping Information

Australia:

Deliveries within Australia are made using Australia Post express post satchels which take 1 – 5 business days for metropolitan areas (may take longer for country areas).

Deliveries are charged at a flat rate of $10.00, no matter how much you buy.

All deliveries will receive a tracking number and can be tracked at www.auspost.com.au.

Every effort is made to have your parcel delivered on the following business day, depending on your delivery address.

Please be sure to indicate your daytime address or your package will not be delivered.

New Zealand:

New Zealand deliveries are made using Australia Post’s Airmail service which takes 3 to 10 business days. The flat rate is $25.00.

Rest of World

Deliveries for the rest of the world are made using Australia Post's international express rates and may take between 10 - 15 business days.

Please note:

• Freight is applicable at cost unless otherwise agreed.
• Your order will be dispatched within 24 hours of the next business day of payment receipt. If there are any delays due to out of stock products we will notify you as soon as possible and you have the option of changing or cancelling your order.
• We deliver products world wide. Shipping times are estimations only
• VENTOU is not held responsible for delivery times, all times are indications given by Australia Post, and will not be responsible for any additional taxes or duties incurred by your country
• We cannot deliver to Post Office Boxes. If you are a customer requiring delivery to a Residential Address, and can not be available for delivery you must leave a note providing information on where your order can be left.
• Please note that redelivery charges may be applicable if your order can not be left at the address provided.